As globalization morphs the once intimate face of business, Mom and Pop shops are nostalgic memories and the concept of keeping production local wavers in the face of distant competition that can do it cheaper and faster — if not better.



Verifying the security of a digital product is fit for purpose can be an expensive, time-consuming and difficult process for many manufacturers. Having to look at your product both objectively and critically is a big ask and can take the organisation into unfamiliar waters. Then there is the matter of duplicate testing. So risk adverse is today’s market, that some vendors resort to retesting tested goods in order to ensure all contingencies have been met. Given the risks involved, it’s easy to see why. Once a product has gone to market any security breach is likely to cause serious reputational damage and can incur high costs in recompensing retailers and customers and even an ensuing litigation battle between manufacturer and vendor.



New research, commissioned by the Chartered Quality Institute (CQI) and the Chartered Management Institute (CMI) from the Centre for Economic and Business Research (Cebr), shows that in 2011, quality management practices contributed £90 billion to Gross Domestic Product (GDP), accounting for 6.0% of UK GDP. I

US-born company owner and CEO Allan Edwards has infused the firm with a new, process-obsessed culture, with one of the most important areas being quality. FGP are reducing the annual scrap rate by rigorously applying best practice and by employing the latest technology from Renishaw, which now includes the addition of a PH20 5-axis touch trigger head system for co-ordinate measuring machines (CMMs), an Equator shop floor gauging system, and a QC20-W wireless ballbar.


Modern tools & techniques such as Lean and Six Sigma are well known to bring significant improvement in operations and to reduce costs, and there are many notable success stories across most industry sectors. However, frequently they fail to address serious quality problems caused by human error. Overcoming human frailty present within various operational processes continues to be a challenge and one that requires special consideration.

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